If your bracelet arrives damaged, email us within 7 days of delivery at forever7bracletcompany@gmail.com with a photo of the damage, and we’ll send a replacement or find the best possible solution.

No, we have especially designed our bracelets so that they last as long as your memories do, this means that they don't rust or tarnish so you can enjoy it for as long as you want to keep it.

We recommend gently wiping it with a slightly damp towel, then going over it with a microfiber cloth to get that gorgeous shine.